Chunghwa Telecom announces new organizational structure effective in 2022

TAIPEI, December 30, 2021 / PRNewswire / – In response to market competition, rapid technological advancements and continuous innovation of new business models, Chunghwa Telecom three years ago launched the “Rise on Together, 2021” strategic transformation plan, aiming to improve its overall competitiveness with a customer-centered organizational structure. On the last business day of 2021, Mr. Sheih Chi-Mau, Chairman of Chunaghwa Telecom, announced that the company has completed most of the transformation, releasing strong financial results for 2021 and presented the company’s new organizational structure. for 2022, which includes the head office, three business groups and three technology groups within the company. Speaking at the new leadership appointments ceremony, President Sheih encouraged the new business leaders, saying the company should not only be satisfied with the successful results of 2021, but also work closely together to elevate the company. business at the top level.

The three-year strategic transformation was launched in 2019 and includes four main focus areas, including core businesses, emerging businesses, cost optimization and core capacity upgrade. Through the continued efforts of the past three years, the transformation has improved the company’s financial performance, which turned positive in 2020 year-over-year, and recorded continued growth for two consecutive years despite headwinds. of COVID-19.

President Sheih said that organizational transformation is the most difficult but the most important part of the success of the overall strategic transformation. The company conducted regular and candid communications with its employees to achieve consensus. At July, 1stst, 2021, all business units in charge of enterprise business in the enterprise took the initiative to reorganize into one business group to provide services. From 2022, business groups, including Consumer Business Group, Enterprise Business Group, and International Business Group, as well as technology-related units, including Network Technology Group, Data Communications Business Group, and Telecommunication Laboratories, also begin to operate and provide functions. In addition, the new organizational structure also allows the head office to improve its strategic planning and coordination capabilities based on a customer-centric mindset, the DNA expected of the company to drive change. .

To enable a smooth transition from the new organizational structure, the President and President hosted the groundbreaking ceremony on the last working day of 2021, allowing the new Consumer Business Group and Network Technology Group to kick off the first day. of 2022. Existing groups, including Enterprise Business Group, Data Communications Business Group, International Business Group and Telecommunication Laboratories, the company has announced the success of its goal of providing services and functions based on a new customer-centric structure.

Going forward, the Consumer Business Group will develop consumer and home services to meet the growing demand for safe, convenient, healthy and entertaining smart living. Supported by Chunghwa Telecom’s quality mobile and fixed broadband infrastructure, the Consumer Business Group aims to be the leading provider of smart life services by delivering differentiated services and creating value for consumers, families and consumers. communities.

The new Network Technology Group is the company’s most valuable, reliable and trustworthy ICT infrastructure platform to meet Internet demand, and is committed to building an intelligent network based on the next generation cloud with software-centric technologies. Through action plans such as Fixed-Mobile Convergence“,”Cloud-Network Convergence,and Open network architecture, etc., the Group aims to establish the common network, common management, cloud site, innovative and intelligent infrastructure, and to provide high-quality and forward-looking network services.

Chunghwa Telecom is the leading telecommunications brand with a long and proud history in Taiwan and is also well positioned to proactively respond to the challenges ahead. Kuo Shui-Yi, chairman of Chunghwa Telecom, said he expects the shift towards a customer-centric organization to continue to take root in the corporate culture. In doing so, the company hopes to thrive in a competitive environment within the ESG framework and rapidly develop innovative technologies and business models to enhance the digital economy, as Chunghwa Telecom also aims to enable industries and businesses to be more competitive and sustainable in the 5G era. .


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SOURCE Telecom Chunghwa

Ida M. Morgan